Help Center

Who is Provincial Mills?

Provincial Mills was started in 2013, just as you might imagine: in our backyard! It started as a hobby and grew into a business! We have spent the last 10 years expanding the craft and are happy to provide products and services to our customers. We are proud to take customer service seriously, ensuring that our customers are satisfied with their purchase. For more information about us, visit our About Us page.
How do I pick the right pen?

At Provincial Mills, we understand that selecting the perfect pen can be a daunting task. To help you make the right choice, we suggest considering the following: what type of writing will you be doing? Do you prefer a specific type of ink? What type of grip do you prefer? Once you have answered these questions, we have a wide selection of pens to suit your needs. We have pens for everyday use, professional use, and special occasions. If you need more help selecting the right pen for your needs, please contact our customer service team and they will be happy to assist you.
I am new to fountain pens what should I know?

We have created a short introductory video, please watch for more information.
How do I clean a Provincial Mills fountain pen?

It can be complicated the first time, but with practice it will become second nature. Watch the video below for a demonstration on how to clean your provincial mills fountain pen.
Is there special paper to use with fountain pens?

Watch the short video to see more about considerations when using fountain pens.