What is your return policy?

We gladly accept returns and exchanges

We stand behind the craftsmanship of our products 100%. If you are not happy with your purchase, please contact us within 21 days and return the undamaged product within 30 days and we will refund the purchase price minus a 10% restocking fee (max restocking fee of $17.50). Returned items must be in the same condition as they were when shipped (no scratches, wear and tear, broken pieces etc.).

We don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Fountain pens that have been used.

Due to the nibs and ink used in fountain pens, the fountain pens must be unused if returned.

Inks that have been opened​​

​Custom or personalized orders

Items on sale